Shipping Policy

Effective Date: June 1, 2025

Thank you for shopping at GoodWorks Herbal Shop. We are committed to delivering your order accurately, in good condition, and on time. This Shipping Policy explains how we handle order processing, delivery, shipping rates, and more.

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification once your order has shipped, along with tracking information.

Please note: During high-volume periods or sales, order processing times may be slightly delayed.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping (U.S.):

Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days (if available)
Free Shipping: Available on orders over $[insert threshold], U.S. only

International Shipping:

We currently [do / do not] ship internationally.

If international shipping is offered:
- Delivery times vary by destination (typically 7–21 business days).
- Customers are responsible for any customs duties or import taxes.

3. Shipping Carriers

We ship orders using trusted carriers such as:

USPS (United States Postal Service)
UPS
FedEx
DHL (for international orders)

Carrier selection may vary depending on your location and shipping method chosen at checkout.

4. Tracking Your Order

Once your order ships, you will receive an email with a tracking number. You can track your order through the carrier’s website.

If you haven’t received your tracking information within 3 business days, please contact us at: [Insert contact email]

5. Address Accuracy

Please ensure all shipping information is correct before placing your order. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses.

If you need to make a change to your shipping address after placing an order, please contact us as soon as possible.

6. Lost, Delayed, or Damaged Packages

If your package is lost or delayed, please contact the shipping carrier first using the tracking number provided.
If your package is damaged upon arrival, take photos of the packaging and contents and contact us at [Insert contact email] within 48 hours of delivery.

We will work with you and the carrier to resolve the issue.

7. Delivery Issues

We are not responsible for:

Items marked as “delivered” by the carrier but not received
Delays caused by natural disasters, pandemics, or customs clearance issues (for international orders)

If you experience delivery problems, contact us and we will do our best to assist you.

8. Contact Us

If you have any questions about our Shipping Policy, feel free to contact us at:

GoodWorks Herbal Shop

Email: Tstrong@goodworksherbalshop.com

Website: https://www.goodworksherbalshop.com